15.2. Using Troubleshooting Tools

The most important troubleshooting tools are log files and status messages.

15.2.1. Log Files

For the majority of troubleshooting, administrators will focus on the log (.log) files on either the client or the server, and in some cases both. The client stores the log files in the folder C:\Windows\System32\ccm\logs, while the site server stores the log files in the folder <installation Directory>\Microsoft Configuration Manager\Logs. Tables 15.3-15.5 list the site server log files, management point log files, and client log files, respectively.

Table 15.3. Site Server Log Files
Site Server Log FilePurpose
CcmRecords client Configuration Manager tasks
CidmRecords changes to the client settings by the Client Install ...

Get Mastering System Center Configuration Manager 2007 R2 now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.