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Mastering the Art of Feedback—Business Skills by Mary Steinberg, Pamela Largent, Holly DeForest

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Copyright

A U T H O R SHolly DeForest   Internal Revenue Service   13915 NW 74th St.   Parkville, MO 64152   Tel: 816.891.0950   Email: frost.223@hotmail.com

Pamela Largent   Internal Revenue Service   5127 South Austin Ave.   Chicago, IL 60638   Tel: 773.581.8006   Email: lglpcl@core.com

Mary Steinberg   6223 N. Leona Ave.   Chicago, IL 60646   Tel: 773.792.2742   Email: marysteinberg@sbcglobal.net

Managing Editor

Tora Estep

Copy Editor

Ann Bruen

Production Design

Kathleen Schaner

Reprinted 2003, 2005

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