11. Non-functional Requirements
in which we look at the requirements that specify how well your product does what it does
How can something called “non-functional” be important? Consider this, a story that really happened: The client rejected the delivered help desk software. The functionality was correct—it supported the help desk’s activity, and did all that it was supposed to do, but the client didn’t want it. Why not? Because the users—the help desk operators—refused to use it, preferring to use the existing manual procedures. Why was the product so bad? Because the requirements team had paid almost no attention to the non-functional requirements. ...
Get Mastering the Requirements Process: Getting Requirements Right, 3/e, Video Enhanced Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
