September 2024
Intermediate to advanced
656 pages
18h 44m
English
book
Mastering the Requirements Process, 4th Edition
by James Robertson, Suzanne Robertson, Adrian Reed
Content preview from Mastering the Requirements Process, 4th Edition
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5
Goals-Scope-Stakeholders
The goals set down the desired future state of the customer’s business, along with the business advantage of meeting the goal. For example, it should be 15% faster or cost 12% less; it should take no more than 15 minutes on average to process a claim; it should provide a customer experience that results in a 40% retention rate. Scope is the problem space. It is the part of your customer’s business that is to be improved—fulfillment, patient tracking, monitoring production line temperatures, or whatever it might be. Stakeholders are the people who are involved in that part of the work—they do it, they know things about it, they are impacted by it, and they have ambitions for it.
The goals, scope, and stakeholders are ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.