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People
So far, we have been talking about how to discover requirements. We have looked at a process and techniques that, when used well, make a difference to the effectiveness of your work. Now it is time to talk about another element; one that has a greater effect than any technique can hope to achieve: the people element.
Projects (at the time of writing) are staffed by people who discover the requirements and build the solutions. If the employing organization wants these people to do a good job, then it must align its values with the motivators of the people.
In this chapter, we look at some of these organizational values and how they affect the requirements discovery process.
Drivers of Human Behavior
The following draws on work that ...
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