9.3. Troubleshooting

This section will outline some useful information in diagnosing and troubleshooting issues in the integration of VMM with OpsMgr and PRO.

Getting error 11804 when integrating VMM with OpsMgr: When the Set-VMMServer -OpsMgrServer <RMS server name> cmdlet is executed, it is possible that you'll get error 11804 with the content "VMM service does not have the necessary privileges to access the Operations Manager SDK service on <servername>." To correct this error, follow these recommended steps:

  1. You need to check if the OpsMgr SDK service is running under domain credentials. If that is the case, you need to register service principal names (SPNs) for the following two accounts: MSOMSdkSvc/<RMS FQDN> and MSOMSdkSvc/<RMS NETBIOSNAME>. ...

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