Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Third Edition

Appendix . Notes

Chapter One

1.	J. B. Quinn, Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. New York: Free Press, 1992.
2.	D. J. Grimshaw and F.T.S. Kwok, “The Business Benefits of the Virtual Organization.” In M. Igbaria and M. Tan (eds.), The Virtual Workplace. Hershey, Pa.: Idea Group, 1998.
3.	Ibid.
4.	Quoted in R. Pastore, “A Virtual Visionary,” CIO, July 1993, p. 46.
5.	M. Apgar IV, “The Alternative Workplace: Changing Where and How People Work.” Harvard Business Review, May-June 1998, pp. 121–139.
6.	Ibid.
7.	G. O’Dwyer, A. Giser, and E. Lovett, “GroupWare and Reengineering: The Human Side of Change.” In D. Coleman (ed.), GroupWare: Collaborative Strategies for Corporate LANs and Intranets. Upper Saddle River, N.J.: Prentice Hall, 1997.
8.	C. Perey, “Desktop Videoconferencing.” In Coleman, GroupWare.
9.	Ibid.
10.	Apgar, “Alternative Workplace.”
11.	Grimshaw and Kwok, “Business Benefits of the Virtual Organization.”
12.	Ibid.

Chapter Two

1.	J. E. McGrath and A. B. Hollingshead, “Putting the ‘Group’ Back in Group Support Systems: Some Theoretical Issues About Dynamic Process in Groups with Technological Enhancements.” In L. M. Jessup and J. S. Valacich (eds.), Group Support Systems: New Perspectives. Old Tappan, N.J.: Macmillan, 1993.
2.	Ibid.
3.	J. Short, E. Williams, and B. Christie, The Social Psychology of Telecommunications. London: Wiley, 1976.
4.	F. Jabman and L. Sussman, “An Exploration of Communication and Productivity in Real Brainstorming Groups.” Human Communication ...