Mastering Voice Interfaces: Creating Great Voice Apps for Real Users

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2021

A. Thymé-Gobbel, C. JankowskiMastering Voice Interfaceshttps://doi.org/10.1007/978-1-4842-7005-9_10

10. Creating Robust Coverage for Speech-to-Text Resolution

Ann Thymé-Gobbel¹   and Charles Jankowski²

(1)

Brisbane, CA, USA

(2)

Fremont, CA, USA

 

Today’s speech recognition (ASR) engines are amazing and better than ever, but they’re still not perfect. If you use dictation on your mobile phone, you see the mistakes that can happen. Correctly turning a spoken utterance into text is challenging—and all meaning interpretation and responses that follow depend on it.

Multi-turn dialogs complicate the situation further: anything that goes wrong early in the recognition ...