Mastering Voice Interfaces: Creating Great Voice Apps for Real Users

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2021

A. Thymé-Gobbel, C. JankowskiMastering Voice Interfaceshttps://doi.org/10.1007/978-1-4842-7005-9_6

6. Applying Human “Rules of Dialog” to Reach Conversation Resolution

Ann Thymé-Gobbel¹   and Charles Jankowski²

(1)

Brisbane, CA, USA

(2)

Fremont, CA, USA

 

This is the first chapter of Part 3, where you learn in depth the ins and outs of voice design and development, one key topic at a time. Don’t sweat the details might be good advice for life in general, but as you’ve started to see, in voice development it’s all about the details. To make a conversational UI seem “smart,” it can’t only make the voice sound human, add conversational phrases, recognize and understand ...