Chapter 16

The Role of Information Systems in Generating Business Value

Information systems have experienced a dizzying transformation, with their role gaining a growing importance since their entry into the business world in recent years. This transformation has radically changed all aspects of information systems, including the hardware and equipment used by companies, the basic software and applications, and the technical training provided to system users. It is also represented by new attention to increasingly large development teams, including specialists from varied disciplines, which has introduced complexity into the business environment. The companies themselves have undergone a steady metamorphosis over the years, learning to shift ...

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