Chapter 26

Improved Management Benefits

For a project to be considered strategic, it should offer advantages that transform the way information systems are used in the organization. Any project that addresses the way in which users perform work represents an opportunity for the organization to adjust work methods and procedures, and to transform the way in which those methods and procedures are handled by the information system. In some instances, our processes may also influence a transformation in the way our customers relate to our company, and under extraordinary circumstances we might even drag the rest of the market to follow in the footsteps of the business transformations that we lead. However, added customer benefits and the advantage ...

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