Chapter 8

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Ways to Move Knowledge and Ways to Stop It from Moving

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Anthropologists talk about diffusion rates for the spread of ideas but we need to be proactive to distribute knowledge throughout the organization. No fancy machinery is required. People are ready to share their knowledge with others and enjoy doing so; just think of the crowd by the water cooler! People-topeople exchanges are generally motivating — note that most of the suggestions here involve discussions rather than files or repositories, although those need to be part of the ...

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