Index

The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device to search for terms of interest. For your reference, the terms that appear in the print index are listed below.

acceptance, human need for

action, call to

advertising

affiliation in

and association

music in

and scarcity

social validation in

word choice in

advice, asking for

affiliation

affirmative answers

airlines

contrast in announcements on

flight attendants’ behavior on

inflection in pilots’ voices on

online ticket sales for

wording of announcements on

allure, creating

Amazon.com

American Airlines

amiable audience

amiable personalities

amusement parks

amygdala, role in decision making ...

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