Chapter 11. User Assistance and Accessibility
OBJECTIVES
This chapter covers the following Microsoft-specified objectives for the “Creating User Services” section of Exam 70-315, “Developing and Implementing Web Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET”:
Implement online user assistance.
Implement accessibility features.
Perhaps at one time an application was finished when the code functioned properly, but that is certainly no longer the case. Users and managers alike expect more than properly functioning code in a useful and usable application. From the process of defining requirements right through the necessity of supplying post-installation support, applications exist as part of a wide range of features and activities. ...
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