MCSA/MCSE Managing and Maintaining a Windows Server 2003 Environment (Exam 70-290)

MCSA/MCSE Managing and Maintaining a Windows Server 2003 Environment (Exam 70-290)

by Syngress
Released December 2003
Publisher(s): Syngress
ISBN: 9780080479255

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Book description

MCSA/MCSE Managing and Maintaining a Windows Server 2003 Environment: Exam 70-290 Study Guide and DVD Training System is a one-of-a-kind integration of text, DVD-quality instructor led training, and Web-based exam simulation and remediation. This system gives you 100% coverage of the official Microsoft 70-290 exam objectives plus test preparation software for the edge you need to pass the exam on your first try.

In June, 2003 Microsoft will launch beta exams for the Windows Server 2003 certification line. Exams will likely go live the following August and September. This launch is a comprehensive revamping of the MCSE (Microsoft Certified System Enginner) track with all new core exams and all new electives. In addition, the MCSA (Microsoft Certified System Administrator) certification will expand its program to include an additional upgrade exam for MCSAs wanting to become MCSEs.

The launch of this new certification track means that all current MCSEs, representing an installed base of approximately 200,000 (source: MCP Magazine) will need to recertify under Windows Server 2003. In addition, any MCP looking to become an MCSE--estimates are about 1.2 million (source: MCP Magazine)--will also have to continue their certifications under the new program.

Many industry experts expect the Windows 2003 certification, and product line as well, to be a more popular track since many organziations are still using NT and plan to skip 2000 and go directly to 2003.

* DVD Provides a "Virtual Classroom": Get the benefits of instructor led training at a fraction of the cost and hassle.
* Guaranteed Coverage of All Exam Objectives: If the topic is listed in Microsoft's Exam 70-290 objectives, it is covered here.
* Fully Integrated Learning: This system includes a study guide, DVD training and Web-based practice exams.

Table of contents

  1. Copyright
  2. Acknowledgments
  3. Technical Editors
  4. Technical Reviewer
  5. Contributors
  6. DVD Presenter
    1. MCSA/MCSE 70-290 Exam Objectives Map and Table of Contents
    2. Exam Objective Map
  7. Foreword
    1. What is Exam 70-290?
    2. Path to MCP/MCSA/MCSE
      1. Prerequisites and Preparation
    3. Exam Overview
    4. Exam Day Experience
      1. Exam Format
      2. Test Taking Tips
    5. Pedagogical Elements
    6. Additional Resources
  8. 1. Overview of Windows Server 2003
    1. Introduction
    2. History of the Windows Operating System Family
      1. Out of MS-DOS: Where It All Began
        1. Windows as a Graphical Shell
          1. Windows 1.0
          2. Windows 2.0
          3. Windows 3.0
          4. Windows 3.1
          5. Windows 3.11
          6. Windows for Workgroups 3.1
          7. Windows for Workgroups 3.11
          8. Windows 95
          9. Windows 98
          10. Windows 98 Second Edition
          11. Windows ME
        2. OS/2: an IBM/Microsoft Joint Venture
        3. After the “Divorce”: A New Technology Emerges
      2. Windows 9x versus Windows NT-Based Operating Systems
      3. The NT OS Family Tree
      4. Windows NT 3.x
        1. Windows NT 3.1
        2. Windows NT 3.5
        3. Windows NT 3.51
        4. Windows NT 4.0
        5. Windows NT 4.0 Server
        6. Windows NT Server 4.0 Enterprise Edition
        7. Windows NT Server 4.0 Terminal Server Edition
      5. Windows 2000
      6. Windows XP/Windows Server 2003
        1. Windows XP Home Edition
        2. Windows XP Professional
        3. Windows XP Professional 64-Bit Edition
        4. Windows XP Media Center Edition
        5. Windows XP Tablet PC Edition
    3. Windows Server Operating System Basics
      1. Client-Server Networking
        1. Centralized Authentication
        2. Centralized Administration
        3. Client-Server versus Peer-to-Peer Networking
      2. The Domain Concept
        1. NT Domains
        2. Windows 2000/Server 2003 Domains
      3. Directory Services
        1. What Are Directory Services?
        2. History of Directory Services
        3. Directory Services Standards
        4. NT Directory Services
        5. Active Directory
    4. What’s New in Windows Server 2003?
      1. Why a New Server Operating System?
      2. New Features
        1. New Active Directory Features
        2. Improved File and Print Services
          1. Enhanced File System Features
          2. Improved Printing Features
        3. Revised IIS Architecture
        4. Enhanced Clustering Technology
          1. Microsoft Cluster Service
          2. Network Load Balancing
        5. New Networking and Communications Features
        6. Improved Security
        7. Better Storage Management
        8. Improved Terminal Services
        9. New Media Services
          1. Fast Streaming
          2. Dynamic Content
          3. Extensibility
          4. Industrial Strength
        10. XML Web Services
    5. The Windows Server 2003 Family
      1. Why Four Different Editions?
      2. Members of the Family
        1. Web Edition
        2. Standard Edition
        3. Enterprise Edition
        4. Datacenter Edition
    6. Exam 70-290 Objective 4.3 Manage Software Site Licensing
      1. Product Activation
    7. Exam 70-290 Objective 4.2 Manage Software Update Infrastructure
      1. Common Installation Issues
      2. Common Upgrade Issues
    8. Summary of Exam Objectives
    9. Exam Objectives Fast Track
      1. History of the Windows Operating System Family
      2. Windows Server Operating System Basics
      3. What’s New in Windows Server 2003?
      4. The Windows Server 2003 Family
      5. Licensing Issues
      6. Installation and Upgrade Issues
    10. Exam Objectives Frequently Asked Questions
    11. Self Test
      1. What’s New in Windows Server 2003?
      2. The Windows Server 2003 Family
      3. Licensing Issues
      4. Installation and Upgrade Issues
    12. Self Test Quick Answer Key
  9. 2. Exam 70-290 Objective 1 Managing Physical and Logical Disks
    1. Introduction
    2. Understanding Disk Terminology and Concepts
      1. Microsoft Disk Terminology
        1. Physical vs Logical Disks
        2. Basic vs Dynamic Disks
          1. Booting Your Disk
        3. Partitions vs Volumes
        4. Partition Types and Logical Drives
          1. Primary Partitions
          2. Extended Partitions
          3. Logical Drives
        5. Volume Types
          1. Simple Volumes
          2. Spanned Volumes
          3. Striped Volumes
          4. Mirrored Volumes
          5. RAID-5 Volumes
    3. Using Disk Management Tools
      1. Using the Disk Management MMC
      2. Using the Command-Line Utilities
        1. Using diskpart.exe
        2. Using fsutil.exe
        3. Using rss.exe
    4. Exam 70-290 Objective 1 Understanding and Managing Physical and Logical Disks
      1. Exam 70-290 Objective 1.1 Manage Basic Disks
        1. When to Use Basic Disks
        2. Creating Partitions and Logical Drives
        3. How to Assign a New Drive Letter
        4. How to Format a Basic Volume
        5. How to Extend a Basic Volume
      2. Exam 70-290 Objective 1.1 Managing Dynamic Disks
        1. Converting to Dynamic Disk Status
        2. Creating and Using Dynamic Volumes
          1. Creating and Using Simple Volumes
          2. Creating and Using Spanned Volumes
          3. Creating and Using Striped Volumes
          4. Creating and Using Mirrored Volumes
          5. Creating and Using RAID-5 Volumes
    5. Exam 70-290 Objective 1.3 Optimize Server Disk Performance
      1. Exam 70-290 Objective 1.3.2 Defragmenting Volumes and Partitions
        1. Understanding Disk Fragmentation
        2. Using the Graphical Defragmenter
          1. Viewing the Analysis Report
          2. Understanding the Disk Defragmenter Interface
        3. Using defrag.exe
        4. Defragmentation Best Practices
      2. Exam 70-290 Objective 4.7.1 Configuring and Monitoring Disk Quotas
        1. Overview of Disk Quotas
        2. Enabling and Configuring Disk Quotas
        3. Monitoring Disk Quotas
        4. Exporting and Importing Quota Settings
        5. Disk Quota Best Practices
        6. Using fsutil.exe to Manage Disk Quotas
      3. Exam 70-290 Objective 1.3.1 Implementing RAID Solutions
        1. Understanding Windows Server 2003 RAID
          1. RAID Level 0
          2. RAID Level 1
          3. RAID Level 5
        2. Hardware RAID
        3. RAID Best Practices
    6. Understanding and Using Remote Storage
      1. Understanding Remote Storage Concepts
        1. What is Remote Storage?
        2. Storage Levels
        3. Relationship of Remote Storage and Removable Storage
          1. Media Pools
      2. Setting Up Remote Storage
        1. Using Remote Storage
          1. Setting the Desired Free Space
          2. Specifying File-Selection Criteria and Rules
          3. Changing the File-Copy Schedule
          4. Setting the Maximum Number of Drives to Access Simultaneously
          5. Setting the Runaway Recall Limit
          6. Validating Files
          7. Discontinuing Volume Management
          8. Modifying Files on Managed Volumes
          9. Creating and Synchronizing Media Copies
          10. Recreating the Media Master
        2. Remote Storage Best Practices
    7. Troubleshooting Disks and Volumes
      1. Troubleshooting Basic Disks
        1. New Disks Are Not Showing Up in the Volume List View
        2. Disk Status is Not Initialized or Unknown
        3. Disk Status is Unreadable
        4. Disk Status is Failed
      2. Troubleshooting Dynamic Volumes
        1. Disk Status is Foreign
        2. Disk Status is Online (Errors)
        3. Disk Status is Offline
        4. Disk Status is Data Incomplete
      3. Troubleshooting Fragmentation Problems
        1. Computer is Operating Slowly
        2. The Analysis and Defragmentation Reports Do Not Match the Display
        3. Volumes Contain Unmovable Files
      4. Troubleshooting Disk Quotas
        1. The Quota Tab is Not There
        2. Deleting a Quota Entry Gives you Another Window
        3. A User Gets an “Insufficient Disk Space” Message When Adding Files to a Volume
      5. Troubleshooting Remote Storage
        1. Remote Storage Will Not Install
        2. Remote Storage Is Not Finding a Valid Media Type
        3. Files Can No Longer Be Recalled from Remote Storage
      6. Troubleshooting RAID
        1. Mirrored or RAID-5 Volume’s Status is Data Not Redundant
        2. Mirrored or RAID-5 Volume’s Status is Failed Redundancy
        3. Mirrored or RAID-5 Volume’s Status is Stale Data
    8. Summary of Exam Objectives
    9. Exam Objectives Fast Track
      1. Disk Terminology and Concepts
      2. Using Disk Management Tools
        1. Understanding and Managing Physical and Logical Disks
      3. Optimizing Disk Performance
      4. Understanding and Using Remote Storage
      5. Troubleshooting Disks and Volumes
    10. Exam Objectives Frequently Asked Questions
    11. Self Test
      1. Understanding Disk Terminology and Concepts
      2. Using Disk Management Tools
      3. Understanding and Managing Physical and Logical Disks
      4. Optimizing Disk Performance
      5. Understanding and Using Remote Storage
      6. Troubleshooting Disks and Volumes
    12. Self Test Quick Answer Key
  10. 3. Configuring, Monitoring, and Troubleshooting Server Hardware
    1. Introduction
    2. Understanding Server Hardware Vulnerabilities
      1. Understanding How Windows Server 2003 Interacts with the Hardware
        1. The Hardware Abstraction Layer (HAL)
        2. Device Drivers
        3. Plug and Play
    3. Exam 70-290 Objective 1.4 Installing and Configuring Server Hardware Devices
      1. Exam 70-290 Objective 1.4.1 Configuring Driver Signing Options
        1. Ensuring Your Device Drivers Are Digitally Signed
          1. Windows File Protection (WFP)
          2. System File Checker
          3. File Signature Verification Tool
      2. Using the New Hardware Wizard
      3. Exam 70-290 Objective 1.4.3 Using Device Manager to Configure and Manage Devices
        1. General Device Properties
        2. Advanced Device Properties
        3. Managing the Device Driver
        4. Exam 70-290 Objective 1.4.2 Configuring Resource Settings
      4. Device Installation and Configuration Best Practices
    4. Exam 70-290 Objective 1.2 Monitoring Server Hardware
      1. Using Device Manager
      2. Using Event Viewer
      3. Using Control Panel Applets
      4. Using Command-Line Utilities
        1. Device Console Utility (devcon.exe)
          1. Display-Related Commands
          2. Search-Related Commands
          3. Change-Related Commands
          4. Restart-Related Commands
        2. Service Control Utility (sc.exe)
          1. Display-Related Commands
          2. Change-Related Commands
      5. Exam 70-290 Objective 4.7.3 Using Performance Console
        1. Hardware Monitoring Best Practices
    5. Troubleshooting Hardware Devices
      1. Diagnosing and Resolving Issues Related to Hardware Settings
      2. Diagnosing and Resolving Issues Related to Drivers and Driver Upgrades
        1. Last Known Good Configuration
        2. Safe Mode
        3. System Configuration Utility
        4. Recovery Console
        5. Emergency Management Services
        6. Automated System Recovery
        7. Repairing the Windows Server 2003 Installation
      3. Hardware Troubleshooting Best Practices
    6. Summary of Exam Objectives
    7. Exam Objectives Fast Track
      1. Understanding Server Hardware Vulnerabilities
      2. Installing and Configuring Server Hardware Devices
      3. Monitoring Server Hardware
      4. Troubleshooting Hardware Devices
    8. Exam Objectives Frequently Asked Questions
    9. Self Test
      1. Understanding Server Hardware Vulnerabilities
      2. Installing and Configuring Server Hardware Devices
      3. Monitoring Server Hardware
      4. Troubleshooting Hardware Devices
    10. Self Test Quick Answer Key
  11. 4. Exam 70-290 Objective 2 Managing User, Group, and Computer Accounts
    1. Introduction
    2. Exam 70-290 Objective 2.1 Understanding Security Objects
      1. Understanding the Role of User Accounts
      2. Understanding the Role of Group Accounts
      3. Understanding the Role of Computer Accounts
      4. Understanding the Role of Active Directory
    3. Using Management Tools
      1. Using the Active Directory Users and Computers (ADUC) Administrative Tool
      2. Using Command-Line Utilities
        1. Becoming Familiar with Using Command-Line Tools
        2. Using dsadd.exe
          1. Examples
        3. Using dsmod.exe
          1. Examples
        4. Using dsget.exe
          1. Examples
        5. Using dsmove.exe
          1. Examples
        6. Using dsquery.exe
          1. Examples
        7. Using gpresult.exe
          1. Examples
        8. Using whoami.exe
          1. Examples
        9. Using cmdkey.exe
          1. Examples
    4. Exam 70-290 Objective 2.4 Creating and Managing User Accounts
      1. Exam 70-290 Objective 2.4.1 Using the ADUC MMC Snap-In to Create and Manage Users
        1. Exam 70-290 Objective 2.6.2 Managing and Troubleshooting User Accounts Via the Properties Tabs
          1. Using the General Tab
        2. Using the Address Tab
          1. Exam 70-290 Objective 2.6.1 Using the Account Tab
          2. Exam 70-290 Objective 2.1 Using the Profile Tab
          3. Using the Telephones Tab
          4. Using the Organization Tab
          5. Using the Environment Tab
          6. Using the Sessions Tab
          7. Using the Remote Control Tab
          8. Using the Terminal Services Profile Tab
          9. Using the COM+ Tab
          10. Using the Published Certificates Tab
          11. Using the Member Of Tab
        3. Using the Dial-In Tab
          1. Using the Object Tab
          2. Using the Security Tab
        4. Managing User Accounts Via the Pop-Up Menu
          1. Copying a User
          2. Adding a User to a Group
          3. Managing Security Identity Mappings
          4. Resetting a User’s Password
          5. Moving a User Account
      2. Using the Command Line to Create and Manage Users
        1. Using dsadd.exe User
          1. Adding Users
        2. Using dsmod user
          1. Resetting a User’s Password
          2. Enabling a User
          3. Disabling a User
        3. Using dsquery user
          1. Finding All Users
          2. Finding Disabled Users
          3. Finding Users by Description
          4. Finding Users by Password Change Date
          5. Finding Users by Last Logon Date
        4. Using dsget.exe
          1. Getting a User’s Description
          2. Getting a User’s E-Mail Address
          3. Determining If a User Must Change His or Her Password
          4. Getting a User’s Group Membership
      3. Exam 70-290 Objective 2.3.5 Automating User and Group Account Creation
      4. Exam 70-290 Objective 2.4.3 Importing User Accounts
      5. Exam 70-290 Objective 2.6 Troubleshooting User Accounts
    5. Exam 70-290 Objective 2.3 Creating and Managing Group Accounts
      1. Exam 70-290 Objective 2.3.1 Understanding Group Types and Scopes
        1. Security and Distribution Groups
        2. Local, Domain Local, Global, and Universal Groups
      2. Exam 70-290 Objective 2.3.3 Using the ADUC MMC Snap-In to Create and Manage Groups
        1. Managing Group Accounts Via the Properties Tabs
          1. Using the General Tab
          2. Using the Member’s Tab
          3. Using the Member Of Tab
          4. Using the Managed By Tab
          5. Using the Object Tab
          6. Using the Security Tab
        2. Managing Group Accounts Via the Pop-Up Menu
      3. Using the Command Line to Create and Manage Groups
        1. Using dsadd.exe Group
          1. Creating Groups
        2. Using dsmod.exe group
          1. Adding Members to Groups
          2. Removing Members from Groups
          3. Converting Group Type
        3. Using dsquery group
          1. Finding Groups Based on Description
          2. Finding Groups Based on Name
          3. Finding Groups on the Global Catalog Server
        4. Using dsget group
          1. Determining a Group’s Scope
          2. Determining a Group’s Type
          3. Determining a Group’s Members
          4. Determining a Group’s Membership
      4. Group Management Tasks
        1. Identifying and Modifying the Scope of a Group
        2. Exam 70-290 Objective 2.3.2 Determining to which Groups a User Belongs
      5. Group Membership Management Best Practices
        1. Using Domain Local Groups
        2. Using Global Groups
        3. Using Universal Groups
        4. Understanding AGUDLP
        5. Using Groups in a Single Domain
        6. Using Groups in a Multiple Domain Forest
    6. Exam 70-290 Objective 2.2 Creating and Managing Computer Accounts
      1. Exam 70-290 Objective 2.5.1 Using the ADUC MMC Snap-In to Create and Manage Computers
        1. Managing Computer Accounts Via the Properties Tabs
          1. Using the General Tab
          2. Using the Operating System Tab
          3. Using the Member Of Tab
          4. Using the Delegation Tab
          5. Using the Location Tab
          6. Using the Managed By Tab
          7. Using the Object Tab
          8. Using the Security Tab
          9. Using the Dial-In Tab
        2. Exam 70-290 Objective 2.5.2 Managing Computer Accounts Via the Pop-Up Menu
      2. Exam 70-290 Objective 2.5 Using the Command Line to Create, Manage, and Troubleshoot Computers
        1. Using dsadd computer
          1. Adding Computer Accounts
        2. Using dsmod computer
          1. Setting a Computer’s Description
          2. Resetting a Computer’s Password
          3. Disabling a Computer Account
        3. Using dsquery computer
          1. Finding Computers Based on Their Descriptions
          2. Finding Computers Based on Their Inactivity
          3. Finding All Disabled Computer Accounts
        4. Using dsget computer
          1. Getting a Computer’s Description
          2. Getting a Computer’s Location
          3. Getting a Computer’s Group Membership
      3. Creating and Managing Domain Controllers
        1. Creating a New Domain Controller for an Existing Domain
        2. Creating a Domain Controller for a New Forest
        3. Creating a Domain Controller for a New Child Domain
        4. Creating a Domain Controller for a New Domain Tree
        5. Assigning Domain Controller Operations Master Roles
      4. Exam 70-290 Objective 2.5 Troubleshooting Computer Accounts
    7. Summary of Exam Objectives
    8. Exam Objectives Fast Track
      1. Understanding Security Objects
      2. Using Management Tools
      3. Creating and Managing User Accounts
      4. Creating and Managing Group Accounts
      5. Creating and Managing Computer Accounts
    9. Exam Objectives Frequently Asked Questions
    10. Self Test
      1. Using Management Tools
      2. Creating and Managing User Accounts
      3. Creating and Managing Group Accounts
      4. Creating and Managing Computer Accounts
    11. Self Test Quick Answer Key
  12. 5. Exam 70-290 Objective 3 Managing Access to Resources
    1. Introduction
    2. Understanding Access Control
      1. Defining Access Control
        1. Access Control Terminology
        2. Access Control Process
    3. Exam 70-290 Objective 3.1 Understanding and Using Access Permissions
      1. EXAM 70-290 OBJECTIVE 3.3 Setting File-Level Permissions (NTFS Security)
        1. NTFS Permissions Defined
        2. Assigning NTFS Permissions
          1. Assigning Folder Permissions
          2. Assigning File Permissions
          3. Denying Permissions
        3. NTFS Special Permissions
          1. Setting Special Permissions
          2. Ownership of Files and Folders
        4. Copying or Moving Files and Folders
          1. Copying Files and Folders
          2. Moving Files and Folders
      2. EXAM 70-290 OBJECTIVE 3.1.2 Setting Shared-Folder Permissions
        1. Shared-Folder Permissions Defined
        2. Understanding the Interaction of Share Permissions and NTFS Permissions
        3. Assigning Share Permissions
          1. Creating a Shared Folder
          2. Setting Share Permissions
        4. Copying or Moving Shared Folders
      3. Shared Folders in Active Directory
        1. Creating an Active Directory Share
        2. Setting Active Directory Object Permissions
      4. Understanding How Permissions Are Inherited
    4. Setting User Rights and Privileges
      1. Understanding the Role of User Rights
        1. Using Group Policy to Set User Rights
    5. Exam 70-290 Objective 2.7 Exam 70-290 Objective 3.4 Troubleshooting Access Problems
      1. Identifying Common Access Problems
      2. Basic Troubleshooting Guidelines
    6. Using New Command-Line Utilities
      1. Using where.exe
      2. Using Takeown.exe
    7. Using EFS Encryption
      1. Understanding Disk Encryption
      2. Understanding How EFS Works “Under the Hood”
        1. Domain Recovery Policies
      3. Encrypting Files and Folders Using the Graphical Interface
      4. Using the Cipher.exe Command to Perform Encryption Tasks
      5. Applying EFS Best Practices
    8. Implementing a Public Key Infrastructure
      1. Understanding the Function of a PKI
        1. Public Key Cryptography
        2. Digital Certificates
        3. Certification Authorities
      2. Installing and Using the Windows Server 2003 Certificate Services
      3. Creating the Certificate Authority Hierarchy
      4. Applying PKI Best Practices
    9. Summary of Exam Objectives
    10. Exam Objectives Fast Track
      1. Understanding Access Control
      2. Understanding and Using Access Permissions
      3. Setting User Rights and Privileges
      4. Troubleshooting Access Problems
      5. Using New Command-Line Utilities
      6. Using EFS Encryption
      7. Implementing a Public Key Infrastructure
    11. Exam Objectives Frequently Asked Questions
    12. Self Test
      1. Understanding Access Control
      2. Understanding and Using Access Permissions
      3. Setting User Rights and Privileges
      4. Troubleshooting Access Problems
      5. Using New Command-Line Utilities
      6. Using EFS Encryption
      7. Implementing a Public Key Infrastructure
    13. Self Test Quick Answer Key
  13. 6. Managing and Troubleshooting Terminal Services
    1. Introduction
    2. Understanding Windows Terminal Services
      1. Terminal Services Terminology and Concepts
        1. How Terminal Services Works
        2. Thin Client Computing
      2. Terminal Services Components
        1. Remote Desktop for Administration
        2. Remote Assistance
        3. Exam 70-290 Objective 3.2.2 The Terminal Server Role
          1. The Multi-Win Component
          2. The Remote Desktop Protocol (RDP)
          3. Comparing Remote Desktop for Administration and the Terminal Server Role
    3. Exam 70-290 Objective 4.4.2 Manage a Server by Using Terminal Services Remote Administration Mode
      1. Using Remote Desktop for Administration
        1. Configuring RDA
        2. Setting Up Authentication
        3. Advantages of RDA over other Remote Administration Methods
        4. Exam 70-290 Objective 3.2.1 Diagnose and Resolve Issues Related to Terminal Services Security
      2. Exam 70-290 Objective 4.4.1 Using Remote Assistance
        1. How Remote Assistance Works
        2. Configuring Remote Assistance for Use
        3. Asking for Assistance
          1. Using Windows Messenger to Request Help
      3. Downloading, Installing, and Configuring the Windows Messenger Tool for Use with Remote Assistance
        1. Downloading Messenger
        2. Creating an Account
        3. Using an Existing Account to Log On
        4. Adding Contacts
          1. Responding to a Request for Help Using Windows Messenger
          2. Using E-Mail to Request Help
          3. Responding to a Request for Help From an E-Mail Request
          4. Using a Saved File to Request Help
          5. Responding to a Request for Help that was made using a Saved File
        5. Completing the Connection
          1. Using the Completed Connection as the Expert
          2. Using the Completed Connection as the Novice
        6. Managing Open Invitations
        7. Remote Assistance Security Issues
    4. Installing and Configuring the Terminal Server Role
      1. Installing the Terminal Server Role
      2. Exam 70-290 Objective 3.2.2 Installing Terminal Server Licensing
    5. Exam 70-290 Objective 3.2.2 Using Terminal Services Client Tools
      1. Installing and Using the Remote Desktop Connection (RDC) Utility
        1. Installing the Remote Desktop Connection Utility
        2. Launching and Using the Remote Desktop Connection Utility
        3. Configuring the Remote Desktop Connection Utility
          1. The General Tab
          2. The Display Tab
          3. The Local Resources Tab
          4. The Programs Tab
          5. The Experience Tab
      2. Installing and Using the Remote Desktops MMC Snap-In
        1. Installing the Remote Desktops MMC Snap-In
        2. Adding a New Connection
        3. Configuring a Connection’s Properties
        4. Connecting and Disconnecting
      3. Exam 70-290 Objective 3.2.2 Installing and Using the Remote Desktop Web Connection Utility
        1. Installing Internet Information Services 6
        2. Installing the Remote Desktop Web Connection Utility
        3. Using the Remote Desktop Web Connection Utility from a Client
    6. Using Terminal Services Administrative Tools
      1. Exam 70-290 Objective 3.2.2 Using the Terminal Services Manager
        1. Using Terminal Services Manager to Connect to Servers
        2. Managing Users with the Terminal Services Manager Tool
        3. Managing Sessions with the Terminal Services Manager Tool
        4. Managing Processes with the Terminal Services Manager Tool
      2. Using the Terminal Services Configuration Tool
        1. Understanding Listener Connections
        2. Exam 70-290 Objective 3.2.2 Modifying the Properties of an Existing Connection
          1. The General tab
          2. The Logon Settings tab
          3. The Sessions tab
          4. The Environment Tab
          5. The Remote Control Tab
          6. The Client Settings Tab
          7. The Network Adapter Tab
          8. The Permissions Tab
        3. Terminal Services Configuration Server Settings
      3. User Account Extensions
        1. The Terminal Services Profile Tab
        2. The Sessions Tab
        3. The Environment Tab
        4. The Remote Control Tab
      4. Exam 70-290 Objective 3.2.2 Using Group Policies to Control Terminal Services Users
      5. Using the Terminal Services Command-Line Tools
    7. Exam 70-290 Objective 3.2 Troubleshooting Terminal Services
      1. Not Automatically Logged On
      2. “This Initial Program Cannot Be Started”
      3. Clipboard Problems
      4. License Problems
    8. Summary of Exam Objectives
    9. Exam Objectives Fast Track
      1. Understanding Windows Terminal Services
      2. Using Terminal Services Components for Remote Administration
      3. Installing and Configuring the Terminal Server Role
      4. Using Terminal Services Client Tools
      5. Using Terminal Services Administrative Tools
      6. Troubleshooting Terminal Services
    10. Exam Objectives Frequently Asked Questions
    11. Self Test
      1. Understanding Windows Terminal Services
      2. Using Terminal Services Components for Remote Administration
      3. Installing and Configuring the Terminal Server Role
      4. Using Terminal Services Client Tools
      5. Using Terminal Services Administrative Tools
      6. Troubleshooting Terminal Services
    12. Self Test Quick Answer Key
  14. 7. Using Server Management Tools
    1. Introduction
    2. Exam 70-290 Objective 4.4.3 Recognizing Types of Management Tools
      1. Administrative Tools Menu
      2. Custom MMC Snap-Ins
        1. MMC Console Modes
      3. Command-Line Utilities
      4. Wizards
      5. Windows Resource Kit
      6. The Run As command
    3. Exam 70-290 Objective 4.4 Managing Your Server Remotely
      1. Remote Assistance
      2. Using Web Interface for Remote Administration
      3. Remote Desktop for Administration
      4. Administration Tools Pack (adminpak.msi)
      5. Windows Management Instrumentation (WMI)
      6. Using Computer Management to Manage a Remote Computer
      7. Which Tool To Use?
    4. Using Emergency Management Services
    5. Exam 70-290 Objective 4.5 Managing Printers and Print Queues
      1. Using the Graphical Interface
        1. Creating a Printer
        2. Sharing a Printer
        3. Adding Printer Drivers for Earlier Operating Systems
        4. Setting Permissions
        5. Managing Print Queues
        6. Managing Printer Pools
        7. Scheduling Printers
        8. Setting Printing Priorities
      2. Using New Command-Line Tools
      3. The Printer Spooler Service
      4. The Internet Printing Protocol
    6. Managing and Troubleshooting Services
      1. Service Configuration
        1. Service Name
        2. Service States
        3. Service Startup Type
        4. Service Logon
        5. Service Recovery
        6. Dependencies
        7. Service Permissions
      2. Using the Graphical Interface
      3. Using New Command-Line Utilities
        1. sc.exe
        2. schtasks.exe
        3. setx.exe
        4. shutdown.exe
        5. tasklist.exe
        6. taskkill.exe
    7. Using Wizards to Configure and Manage Your Server
      1. Using the Configure Your Server and Manage Your Server Wizards
        1. File Server Role
        2. Print Server Role
        3. Application Server (IIS, ASP.NET) Role
        4. Mail Server (POP3/SMTP) Role
        5. Terminal Server Role
        6. Remote Access/VPN Server Role
        7. Domain Controller (Active Directory)
        8. DNS Server Role
        9. DHCP Server Role
        10. Streaming Media Server Role
        11. WINS Server Role
    8. Summary of Exam Objectives
    9. Exam Objectives Fast Track
      1. Recognizing Types of Management Tools
      2. Managing Your Server Remotely
      3. Using Emergency Management Services
      4. Managing Printers and Print Queues
      5. Managing and Troubleshooting Services
      6. Using Wizards to Configure and Manage Your Server
    10. Exam Objectives Frequently Asked Questions
    11. Self Test
      1. Recognizing Types of Management Tools
      2. Managing Your Server Remotely
      3. Using Emergency Management Services
      4. Managing Printers and Print Queues
      5. Managing and Troubleshooting Services
      6. Using Wizards to Configure and Manage Your Server
    12. Self Test Quick Answer Key
  15. 8. Exam 70-290 Objective 4.9 Managing Web Servers with IIS 6.0
    1. Introduction
    2. Installing and Configuring IIS 6.0
      1. Pre-Installation Checklist
        1. Internet Connection Firewall
      2. Installation Methods
        1. Using the Configure Your Server Wizard
        2. Using the Add or Remove Programs Applet
        3. Using Unattended Setup
      3. Installation Best Practices
    3. What’s New in IIS 6.0?
      1. New Security Features
        1. Advanced Digest Authentication
        2. Server-Gated Cryptography (SGC)
        3. Selectable Cryptographic Service Provider (CSP)
        4. Configurable Worker Process Identity
        5. Default Lockdown Status
        6. New Authorization Framework
      2. New Reliability Features
        1. Health Detection
        2. New Request Processing Architecture: HTTP.SYS Kernel Mode Driver
      3. Other New Features
        1. ASP.NET and IIS Integration
        2. Unicode Transformation Format-8 (UTF-8)
        3. XML Metabase
    4. Exam 70-290 Objective 4.9.1 Managing IIS 6.0
      1. Performing Common Management Tasks
        1. Site Setup
          1. Setting up a Web Site
          2. Setting up an FTP Server
          3. Setting up an SMTP Server
          4. Setting up an NNTP Server
        2. Common Administrative Tasks
          1. Enabling Web Service Extensions
          2. Creating and Working with Virtual Directories
          3. Hosting Multiple Web Sites
          4. Assigning Resources to Applications
          5. Working with ASP.NET
          6. Backing up and Restoring the Metabase
          7. Enabling Health Detection
      2. Exam 70-290 Objective 4.9.2 Managing IIS Security
        1. Configuring Authentication Settings
    5. Troubleshooting IIS 6.0
      1. Troubleshooting Content Errors
        1. Static Files Return 404 Errors
        2. Dynamic Content Returns a 404 Error
        3. Sessions Lost Due to Worker Process Recycling
        4. ASP.NET Pages are Returned as Static Files
      2. Troubleshooting Connection Errors
        1. 503 Errors
        2. Clients Cannot Connect to Server
        3. 401 Error – Sub Authentication Error
        4. Client Requests Timing Out
      3. Troubleshooting Other Errors
        1. File Not Found Errors for UNIX and Linux Files
        2. ISAPI Filters Are Not Automatically Visible as Properties of the Web Site
        3. The Scripts and Msadc Virtual Directories Are Not Found in IIS 6.0
    6. Using New IIS Command-Line Utilities
      1. iisweb.vbs
        1. create
        2. start, stop, pause, and delete
        3. query
      2. iisvdir.vbs
        1. create
        2. delete
        3. query
      3. iisftp.vbs
        1. Create
        2. start, stop, pause, and delete
        3. query
        4. Active Directory set and get Calls
      4. iisftpdr.vbs
        1. create
        2. Delete
        3. query
      5. iisback.vbs
        1. Back Up IIS Configuration
        2. Restore IIS Configuration
        3. delete
        4. list
      6. iiscnfg.vbs
        1. import
        2. export
        3. copy
        4. save
    7. Summary of Exam Objectives
    8. Exam Objectives Fast Track
      1. Installing and Configuring IIS 6.0
      2. What’s New in IIS 6.0?
      3. Managing IIS 6.0
      4. Troubleshooting IIS 6.0
      5. Using New IIS Command-Line Utilities
    9. Exam Objectives Frequently Asked Questions
    10. Self Test
      1. Installing and Configuring IIS 6.0
      2. What’s New in IIS 6.0?
      3. Managing IIS 6.0
      4. Troubleshooting IIS 6.0
      5. Using New IIS Command-Line Utilities
    11. Self Test Quick Answer Key
  16. 9. Monitoring Performance and Security
    1. Introduction
    2. Exam 70-290 Objective 4.6 Monitoring Performance
      1. Exam 70-290 Objective 4.7 Using Task Manager to Monitor Performance
      2. Exam 70-290 Objective 4.1 Using the Performance Utility to Monitor Performance
        1. Exam 70-290 Objective 4.7 Using the System Monitor
        2. Adding Performance Counters
          1. General Tab of the System Monitor
          2. Source Tab of the System Monitor
          3. Graph Tab of the System Monitor
          4. Appearance Tab of the System Monitor
        3. Using Performance Logs and Alerts
          1. Counter Logs
          2. Trace Logs
          3. Alerts
      3. Using Command-Line Tools
        1. logman.exe
        2. relog.exe
        3. typeperf.exe
    3. Exam 70-290 Objective 4.8 Optimizing Servers for Application Performance
      1. Exam 70-290 Objective 4.8.1 Monitoring Memory Objects
      2. Exam 70-290 Objective 4.8.2 Monitoring Network Objects
      3. Exam 70-290 Objective 4.8.3 Monitoring Process Objects
      4. Exam 70-290 Objective 4.8.4 Monitoring Disk Objects
    4. Auditing Security Events
      1. Defining and Modifying Auditing Policies for Event Categories
        1. Policies for the Local Computer
        2. Policies for Domain Controllers
        3. Policies for a Domain or OU
      2. Enabling Auditing of Object Access
        1. Auditing Settings on Objects
        2. Understanding Operation-Based Auditing of Files and Folders
        3. Applying and Modifying Audit Policy Settings
        4. Policy Settings for Local Files and Folders
          1. Using Group Policy
        5. Understanding the Effect of Inheritance on File and Folder Auditing
      3. Viewing the Security Log
    5. Using Event Viewer
      1. Event Types
      2. Understanding Event Logs
        1. Event Log Types
      3. Managing Event Logs
        1. Setting Logging Options
        2. Configuring Log Size
        3. Clearing Logs
        4. Archiving Logs
      4. Troubleshooting Event Logs
    6. Using Command-Line Tools
      1. eventcreate.exe
      2. eventquery.vbs
      3. eventtriggers.exe
      4. tracerpt.exe
    7. Using the Shutdown Event Tracker
      1. Shutdown Events Overview
      2. Configuring the Shutdown Event Tracker
      3. Working with the Shutdown Event Tracker
      4. Using the Registry to Manage Shutdown Event Tracker
      5. Defining Custom Shutdown Reasons
    8. Summary of Exam Objectives
    9. Exam Objectives Fast Track
      1. Monitoring Performance
      2. Optimizing Servers for Application Performance
      3. Auditing Security Events
      4. Using Event Viewer
      5. Using Command-Line Tools
      6. Using the Shutdown Event Tracker
    10. Exam Objectives Frequently Asked Questions
    11. Self Test
      1. Monitoring Performance
      2. Optimizing Servers for Application Performance
      3. Auditing Security Events
      4. Using Event Viewer
      5. Using Command-Line Tools
      6. Using the Shutdown Event Tracker
    12. Self Test Quick Answer Key
  17. 10. Planning and Implementing Disaster Recovery
    1. Introduction
    2. Defining and Understanding Disaster Recovery
      1. Understanding the Components of Disaster Recovery
        1. Developing Business Continuity Plans
          1. The Elements of a Business Continuity Plan
          2. The Role of Emergency Management Services
      2. Developing the Disaster Recovery Plan
        1. Threat Assessment and Prioritizing
        2. Legal and Administrative Considerations
        3. Asset Evaluation
        4. Incident Response Planning
        5. Using Disaster Recovery Best Practices
    3. Exam 70-290 Objective 5.2 Creating a Backup Plan
      1. Backup Concepts
      2. Exam 70-290 Objective 5.1.3 Backup Media
        1. Types of Tapes
        2. Managing Media
        3. Offsite Storage
      3. Backing Up Data Files with the Backup Utility
        1. Starting the Backup Utility
        2. Using the Backup Utility in Advanced Mode
          1. Setting Backup Options
          2. Understanding Backup Types
          3. Configuring Backup Logs
          4. Excluding Files from a Backup Job
        3. Advanced Backup Settings
      4. Backing Up System State Data
      5. Exam 70-290 Objective 5.1.4 Configuring Security for Backup Operations
        1. Exam 70-290 Objective 5.2.1 Verifying Successful Completion of Backup Jobs
        2. Exam 70-290 Objective 5.2.1 Managing Backup Media
      6. Exam 70-290 Objective 5.4 Restoring Backed-Up Data
      7. Exam 70-290 Objective 5.5 Scheduling Backup Jobs
        1. Backup Rotation Schemes
      8. Using the ntbackup Command-Line Utility
    4. Exam 70-290 Objective 5.1 Creating a System Recovery Plan
      1. Backing up System State Data
        1. Primary, Nonauthoritative, and Authoritative Restores
      2. Exam 70-290 Objective 5.1.1 Creating an Automated System Recovery Set
      3. Installing and Using the Recovery Console
      4. Using Windows Startup Options
        1. Safe Mode
        2. Safe Mode with Networking
        3. Safe Mode with Command Prompt
        4. Enable Boot Logging
        5. Enable VGA Mode
        6. Last Known Good Configuration
        7. Directory Service Restore Mode
        8. Debugging Mode
    5. Exam 70-290 Objective 5.1.2 Working with Volume Shadow Copies
      1. Making Shadow Copies of Shared Folders
        1. Enabling Shadow Copies on the Shared Resource
        2. Changing Settings for Shadow Copies
        3. Defining Storage Options for Shadow Copies
        4. Scheduling Shadow Copies
      2. Deploying the Client Software for Shadow Copies
      3. Restoring Previous Versions of a File
      4. Shadow Copies Best Practices
    6. Exam 70-290 Objective 5.3 Recovering from Server Hardware Failure
      1. The Role of Fault-Tolerant Disks
        1. RAID 1
        2. RAID 5
      2. The Role of Server Clustering
    7. Summary of Exam Objectives
    8. Exam Objectives Fast Track
      1. Defining and Understanding Disaster Recovery
      2. Creating a Backup Plan
      3. Creating a System Recovery Plan
      4. Working with Volume Shadow Copies
      5. Recovering from Server Hardware Failure
    9. Exam Objectives Frequently Asked Questions
    10. Self Test
      1. Defining and Understanding Disaster Recovery
      2. Creating a Backup Plan
      3. Creating a System Recovery Plan
      4. Working with Volume Shadow Copies
      5. Recovering from Server Hardware Failure
    11. Self Test Quick Answer Key
  18. Self Test Questions, Answers, and Explanations
    1. Chapter 1: Overview of Windows Server 2003
      1. What’s New in Windows Server 2003?
      2. The Windows Server 2003 Family
      3. Licensing Issues
      4. Installation and Upgrade Issues
    2. Chapter 2: Managing Physical and Logical Disks
      1. Understanding Disk Terminology and Concepts
      2. Using Disk Management Tools
      3. Understanding and Managing Physical and Logical Disks
      4. Optimizing Disk Performance
      5. Understanding and Using Remote Storage
      6. Troubleshooting Disks and Volumes
    3. Chapter 3: Configuring, Monitoring, and Troubleshooting Server Hardware
      1. Understanding Server Hardware Vulnerabilities
      2. Installing and Configuring Server Hardware Devices
      3. Monitoring Server Hardware
      4. Troubleshooting Hardware Devices
    4. Chapter 4: Managing User, Group, and Computer Accounts
      1. Using Management Tools
      2. Creating and Managing User Accounts
      3. Creating and Managing Group Accounts
      4. Creating and Managing Computer Accounts
    5. Chapter 5: Managing Access to Resources
      1. Understanding Access Control
      2. Understanding and Using Access Permissions
      3. Setting User Rights and Privileges
      4. Troubleshooting Access Problems
      5. Using New Command-Line Utilities
      6. Using EFS Encryption
      7. Implementing a Public Key Infrastructure
    6. Chapter 6: Managing and Troubleshooting Terminal Services
      1. Understanding Windows Terminal Services
      2. Using Terminal Services Components for Remote Administration
      3. Installing and Configuring the Terminal Server Role
      4. Using Terminal Services Client Tools
      5. Using Terminal Services Administrative Tools
      6. Troubleshooting Terminal Services
    7. Chapter 7: Using Server Management Tools
      1. Recognizing Types of Management Tools
      2. Managing Your Server Remotely
      3. Using Emergency Management Services
      4. Managing Printers and Print Queues
      5. Managing and Troubleshooting Services
      6. Using Wizards to Configure and Manage Your Server
    8. Chapter 8: Managing Web Servers with IIS 6.0
      1. Installing and Configuring IIS 6.0
      2. What’s New in IIS 6.0?
      3. Managing IIS 6.0
      4. Troubleshooting IIS 6.0
      5. Using New IIS Command-Line Utilities
    9. Chapter 9: Monitoring Performance and Security
      1. Monitoring Performance
      2. Optimizing Servers for Application Performance
      3. Auditing Security Events
      4. Using Event Viewer
      5. Using Command-Line Tools
      6. Using the Shutdown Event Tracker
    10. Chapter 10: Planning and Implementing Disaster Recovery
      1. Defining and Understanding Disaster Recovery
      2. Creating a Backup Plan
      3. Creating a System Recovery Plan
      4. Working with Volume Shadow Copies
      5. Recovering from Server Hardware Failure

Product information

  • Title: MCSA/MCSE Managing and Maintaining a Windows Server 2003 Environment (Exam 70-290)
  • Author(s): Syngress
  • Release date: December 2003
  • Publisher(s): Syngress
  • ISBN: 9780080479255