CHAPTER 1The Different Faces of Mean

What Is a Mean Girl?

When you think of a mean girl at work, what comes to mind? Do images of Miranda Priestly from The Devil Wears Prada pop into your head? Do you envision Cruella de Vil of 101 Dalmatians or the Wicked Witch of the West in The Wizard of Oz? Do you picture a woman who is unkind, spiteful, vicious, unfriendly, cold, aggressive, manipulative, nasty, vengeful, and power-hungry?

The mean girls (and women) we read about, see portrayed on the screen, and sometimes encounter at work usually share certain characteristics:

• They are the workplace bullies.

• They pick on women who are weaker than they are.

• They say cruel things that make other women cry.

• They freeze other women out.

• They seem ...

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