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What Is ERTAP?
Your title, expertise or seniority may give you authority. But it is your demonstrated behavior that earns you respect, trust and cooperation.
Silver Bullet
Describe Your Best Team Ever
How would you answer this question: describe the “best work team” you were ever on, and what factors made it the best team? We ask this question of managers and teams as a warm-up at the beginning of every Workplace Covenant session. Some of the responses are light-hearted (e.g., “we went drinking every Thursday after work”, “our boss was clueless so we could do anything”). But the more thoughtful reflections tend to have similar themes: honest communication, supportive team-members, sincere respect for each other's contributions, mutual ...
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