CHAPTER 8
Pulling It All Together
Congratulations! If you have reached this chapter, you have done the following:
- Articulated your organization’s reasons for measuring
- Described the users and the measures they need
- Specified the measures overall for your organization, and identified measures for important programs or department initiatives
- Defined how you plan to collect the data
- Selected the types of reports you will use to communicate to stakeholders
- Decided how you plan to share the data (that is, in what form, to which stakeholders, frequency, and timing)
In this chapter, we’ll help you develop a resource plan and assemble the elements into a document that forms your measurement and reporting strategy (Figure 8-1). Let’s get started.
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