Measurement Demystified

APPENDIX B

Sample Roles and Responsibilities Agreement

This is a sample description of roles and responsibilities for the goal owner and the L&D department.

Purpose

This document provides an example of roles and responsibilities that an L&D department can share with a goal owner during the initial planning discussions. These role descriptions enable the L&D department head and the business goal owner to gain clarity and agreement on the roles and accountabilities of each party to deliver the agreed-upon impact from the L&D initiative. Some organizations will ask each party to sign their agreement at the bottom. (This example contains a sign line but that may not be necessary in your organization.)

L&D Introductory Script

“We have found that an ...