November 2020
Beginner to intermediate
432 pages
12h 28m
English
Content preview from Measurement DemystifiedBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 3
Efficiency Measures
Efficiency measures provide answers to the question, “How much?” How much activity has occurred (number of participants, courses, hours, and so forth), how much money has been spent, how much effort has been expended, how much of our target audience are we reaching (reach), how much time has been taken (cycle time), how much staff have we allocated, and how much of our resources (for example, facilities, faculty) are we using (utilization)? Efficiency measures are also called volume or activity measures, inputs, or Level 0 measures.
If the name of the measure starts with “number of,” it is almost always an efficiency measure. In L&D, efficiency measures far outnumber effectiveness and outcome measures. In fact, of ...
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