Measuring and Managing Performance in Organizations
by Robert D. Austin, Tom DeMarco, Timothy Lister
Bibliography
“A-12 Too Far.” The Economist (January 12,1991), p. 24.
Ackoff, Russell L. “Towards a System of Systems Concepts.” Management Science, Vol. 17, No. 11 (1971), pp. 661-71.
Alchian, Armen A., and Harold Demsetz. “Production, Information Costs, and Economic Organization.” The American Economic Review, Vol. 62, No. 5 (December 1972), pp. 777-95.
Alchian, Armen A., and Susan Woodward. “The Firm Is Dead; Long Live the Firm, A Review of Oliver E. Williamson’s The Economic Institutions of Capitalism.” Journal of Economic Literature, Vol. 26 (March 1988), pp. 65-79.
Anderson, Erin. “The Salesperson as Outside Agent or Employee: A Transaction Cost Analysis.” Marketing Science, Vol. 4, No. 3 (Summer 1985), pp. 234-54.
Anderson, Erin, and David ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access