September 2009
Beginner
224 pages
7h 18m
English
book
Measuring for Success: What CEOs Really Think About Learning Investments
by Jack J. Phillips, Patricia Pulliam Phillips
Content preview from Measuring for Success: What CEOs Really Think About Learning Investments
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 6
Reaction Measurements
Executives Are Only Slightly Interested
Regardless of your approach to gathering feedback from participants in a program, you want data that is helpful to its success. Collecting reaction data at the end of the program’s operational phase is the first step toward reporting results. However, it is also the first step at which the chain of impact can be broken if participants see little or no value in the program. Unfortunately, though participant feedback can be a powerful type of data, this group of measures is often overused, misused, and misunderstood. Executives rate this level of data as least valuable. Yet ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.