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Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance by Rebecca Ray, Patti Phillips, Jack Phillips

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NOTES

1. Peter Drucker, “What Makes An Effective Executive?,” Harvard Business Review, (June 2004), accessed October 15, 2011, http://hbr.org/2004/06/what-makes-an-effective-executive/ar/1.

2. Daniel Goleman, “What Makes a Leader?,” Harvard Business Review, November–December 1998, accessed October 15, 2011, http://hbr. org/2004/01/what-makes-a-leader/ar/1.

3. Jim Collins, “Level 5 Leadership: The Triumph of Humility and Fierce Resolve,” Harvard Business Review, July–August 2005, accessed October 2, 2011, http://hbr.org/2005/07/level-5-leadership-the-triumph-of-humility-and-fierce-resolve/ar/1.

4. CEO Challenge 2011: Fueling Business Growth with Innovation and Talent Development (research report), New York: The Conference Board, 2011.

5. Norm ...

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