O'Reilly logo

Measuring the Software Process: Statistical Process Control for Software Process Improvement by Anita D. Carleton, William A. Florac

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

1 Managing and Measuring Process Behavior

We can, however, no longer muddle through on intuition; the process is too complex and the products too important.

Watts S. Humphrey 1989

Every organization asks the question, Are we achieving the results we desire? This question is expressed in many ways: Are we meeting our business objectives? Are our customers satisfied with our products and services? Are we earning a fair return on our investment? Can we reduce the cost of producing these products or services? How can we improve the response to our customers’ needs or increase the functionality of our products? How can we improve our competitive position? Are we achieving the growth required for survival? For many software organizations, the answers ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required