April 2016
Intermediate to advanced
224 pages
6h 16m
English
book
Measuring the Success of Employee Engagement: A Step-by-Step Guide for Measuring Impact and Calculating ROI
by Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray
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3
Alignment of Engagement Programs and Evaluation Planning
In far too many situations, employee engagement programs are implemented without a complete picture of the reason for the program. Pursuing initiatives without knowing why or identifying clear performance and business needs up front can be disastrous in today’s economic climate. Evaluation is too often an afterthought. This chapter explores why it is important to plan ahead, how to use the V-Model to align programs with business needs, the process of integrating needs with the evaluation, and the steps and artifacts included in evaluation planning.
ACHIEVING THE PROPER ALIGNMENT
The basis for an employee engagement program adding value rests on the rationale for its existence and the ...