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Measuring the Success of Leadership Development by Patricia Pulliam Phillips, Phd, Jack J. Phillips, Phd, Rebecca Ray, Phd

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5

Data Analysis That Is Practical and Credible

Most leadership development practitioners will agree that data analysis and interpretation is one of the most challenging tasks of measurement and evaluation. A misunderstanding of the techniques as well as a fear of math and statistics confound this challenge. This chapter describes five key steps in simple terms.

The first part of the chapter addresses isolating the impact of a leadership development program. In almost every situation other variables will influence the impact of a leadership development program and these factors must be taken into account. The second part of the chapter discusses converting data to monetary values. It is one thing to collect the data, but it is a different process ...

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