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Measuring the Success of Leadership Development by Patricia Pulliam Phillips, Phd, Jack J. Phillips, Phd, Rebecca Ray, Phd

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8

Measuring ROI in Leadership for Performance for Store ManagersFashion Stores IncorporatedJack J. Phillips and Patti P. Phillips

This case was prepared to serve as a basis for discussion rather than an illustration of either effective or ineffective administrative and management practices. Names, dates, places, and data have been disguised at the request of the author or organization.

Abstract

This large fashion retailer with popular brands is planning for growth and profitability. The store managers were identified as the most critical talent in the organization. The leadership development program was carefully designed for more than 4,000 store ...

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