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Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI
book

Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI

by Patricia Pulliam Phillips Phd, Jack J. Phillips Phd, Rebecca Ray Phd
May 2015
Intermediate to advanced
264 pages
6h 59m
English
Association for Talent Development
Content preview from Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI

Preface

A large gold-mining company based in North America with mines in three continents was facing a typical challenge. Survey data taken from its employees indicated that the first level of management needed leadership help—the engagement survey results were much lower than expected and pointed to a need for formal leadership development. The chief operating officer (COO) agreed, and approved a project that involved 14 days of leadership development coupled with 360-degree feedback processes, and a team of individuals to make it successful. In all, nearly 1,000 managers would be trained at a cost of more than $6 million. The COO was willing to make this investment if the human resource function could show the financial return on investment ...

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Publisher Resources

ISBN: 9781607282396Purchase book