Measuring the Success of Learning Through Technology: A Step-by-Step Guide for Measuring Impact and ROI on E-Learning, Blended Learning, and Mobile Learning

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Measuring ROI: The Basics

Measuring and evaluating learning through technology has earned a place among the critical issues in the learning and development and performance improvement fields. For decades, this topic has been on conference agendas and discussed at professional meetings. Journals and newsletters regularly embrace the concept, dedicating increased print space to it. Even executives have an increased appetite for evaluation data.

Although interest in the topic has heightened and much progress has been made, it is still an issue that challenges even the most sophisticated and progressive learning departments. While some professionals argue that having a successful evaluation process is difficult, others are quietly and deliberately ...