5

Reporting and Using the Results

After the analysis has been completed, perhaps the most important step in the ROI process model is communicating the results of the evaluation to stakeholders. The results from the study will provide insight into the effectiveness of the technology- based learning program, help secure funding for future programs, build credibility for the ROI Methodology, and increase support for learning through technology. However, this will not occur unless the results are properly communicated to the appropriate stakeholders and actions are taken to use the results appropriately. This chapter provides a brief overview to these issues.

THE IMPORTANCE OF REPORTING RESULTS

This final step in the ROI Methodology is critical. ...

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