Measuring the Success of Learning Through Technology: A Step-by-Step Guide for Measuring Impact and ROI on E-Learning, Blended Learning, and Mobile Learning

Preface

Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user, which is the ideal form of customization and convenience for participants. At the same time, for large audiences, e-learning represents a tremendous cost savings. Learning through technology allows large numbers of people to learn at the same time without ever leaving the workplace. What executive wouldn’t love that? The problem is that the results are not always apparent. Based on dozens of ROI studies at the ROI Institute, the results at the application and impact levels usually don’t measure up to traditional facilitator-led versions. ...