Meeting Management

Leader Role in Problem-Solving Discussion

In general, leaders clarify the meeting objective and decide the structure which follows—ways in which discussion proceeds. However, if groups make suggestions on modifying procedures, leaders can certainly accommodate them. Often groups are content just with being asked. Being consulted by leaders about meeting process increases feelings of commitment to the meeting outcome. Following this, the actual problem-solving discussion takes place. Then, in closing the meeting, leaders ask participants to reach conclusions based on their discussion. Leaders should listen for key ideas and points made during the discussion and RESTATE THESE IN SUMMARY FORM. This calls for skill in leaders, but is quite important ...