Chapter 12

Tying It Together

Abstract

This chapter summarizes the arguments in the book as a whole and strongly encourages readers to apply the ideas and work to change their organizations for the better.

Keywords

Deming; culture change; transformation; data literacy; data governance; data quality management

Observe good faith and justice toward all nations. Cultivate peace and harmony with all.”

George Washington, US President

It is fairly easy to summarize the ideas in this book:

High-quality data is

  • • Well defined and comprehensible
  • • Created through processes that are intentional, understood, and executed consistently
  • • Accurate in representing characteristics of the people, objects, concepts, and events it is intended to represent
  • • In conformance ...

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