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Mensch & Computer 2014 – Workshopband by Johann Schlichter, Andreas Butz, Michael Koch

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M. Koch, A. Butz & J. Schlichter (Hrsg.): Mensch und Computer 2014 Workshopband, München: Oldenbourg Wissenschaftsverlag, 2014, S. 167-175.

Flexible & Adaptive UIs for Self-Service Systems

Enes Yigitbas, Stefan Sauer

University of Paderborn, s-lab – Software Quality Lab

 

 

Abstract

 

Self-service systems are technically complex and provide products and services to end users. Due to the heterogeneity of the users of such systems and their short residence time, the usability of a system’s user interface (UI) is of great importance. Currently, an intuitive and flexible usage is often limited because of the monolithic architecture of existing self-service systems. Furthermore, today’s self-service systems represent the one-and-only endpoint of ...

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