Index
A
- abstract language versus concrete
- acronyms
- ADD (attention-deficit disorder)
- adult ADD
- Airbnb
- Amazon
- AOL
- ambiguity
- APIs (application programming interfaces)
- applications, downloading
- Armstrong, Tim, firing of Abel Lenz
- assumptions about audience
- asynchronicity of e-mail
- attention spans
- audience
- assumptions about
- feelings about message
- for Message Not Received
- silence
- author history
B
- Ballmer, Steve
- memo
- Bassett Healthcare
- benefits versus features
- Bezos, Jeff
- Bezos, MacKenzie
- Big Data
- Bitcoin
- bloatware
- bounded rationality
- Breaking Bad
- communications relationships
- Grey Matter (company)
- Vamanos Health
- busyness, cult of
- buzzwords
- consultants
- context
- BYOD (Bring Your Own Device)
C
- celebrities of tech
- change, speed of
- Charette, Robert
- chat rooms
- clarity in communication, necessity
- cloud computing
- cognitive computing
- coining terms
- collaboration
- Vamanos Health
- colloquialisms
- Comcast, account cancellation attempt
- communicate
- definition
- necessity
- communication
- clarity in, necessity
- deficiency as the norm
- medium options
- necessity
- non-verbal
- pervasive
- project failure rates
- reviewing past
- communications, author’s background in
- concrete terms versus abstract
- confirmation bias
- feedback and
- confirmatory bias
- conformity experiments
- consultants’ buzzwords
- context
- Cook, Tim
- Cortana (Microsoft)
- creative destruction
- crowdfunding
- CSC (Computer Sciences Corporation), product launch information
- cult of busy
- Csikszentmihalyi, Mihaly
D
- data cited
- decision ...
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