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Metric Dashboards for Operations and Supply Chain Excellence by Jaideep Motwani

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Chapter 9

Achieving, Sustaining, and Celebrating Success

Larry and Joe had not seen each other for several months when they arrived at the gym for a scrimmage game before the next basketball season.

“Hey Joe,” shouted Larry. “How’s the defending champion doing?”

“Sounds like you’ve finally gotten over the championship game,” replied Joe.

“Well not really, but I have a feeling this is our year, we just hired a 6’3” sales team manager,” boasted Larry.

“Yeah, but can he play?” asked Joe.

“Can SHE play?” replied Larry, “She’s the state female player of the year for four straight years from Janesville High School. She not only can play, she led the Janesville High School Lady Hawks to three consecutive state championships, before playing college ball ...

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