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Metrics and Models in Software Quality Engineering, Second Edition by Stephen H. Kan

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Chapter 5. Applying the Seven Basic Quality Tools in Software Development

The basic statistical tools for quality control promoted by Ishikawa (1989) are widely used in manufacturing productions. They have indeed become an integral part of the quality control literature, and have been known as Ishikawa’s seven basic tools. This chapter describes the application of these tools for process and quality control in software development. There are many ways to analyze software metrics; the applications of Ishikawa’s seven tools represent a set of basic operations. Keep in mind that these statistical tools are for process and quality control at the project and organization level and, hence, are useful for project leaders and process experts. In contrast, ...

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