Chapter 9. Quality Management Models

Chapters 7 and 8 discuss models for reliability estimations. In this chapter we discuss models that can be used for quality management. We also give examples of in-process quality reports that support the models and discuss a method of in-process defect type analysis—the orthogonal defect classification.

It is important to assess the quality of a software product, project the number of defects, or estimate the mean time to next failure when development work is complete. It is more important to monitor and manage the quality of the software when it is under development. Such a task is the purpose of the software quality management models and in-process metrics. Although some models can be used for both reliability ...

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