EXPERIENCE DESIGN:

A PRACTICAL METHODOLOGY FOR CAPTURING, DELIVERING, AND DEPLOYING EXPERIENCE

Ken Spero

Experience is the word. I'm so happy to see Ken Spero's emphasis here. Experience is important because experience leads to performance in real-world contexts. Ken puts it this way, “When hiring a new employee or promoting someone from within, most organizations look for experience appropriate to the position and responsibilities. Although skills are an important part of the requirements, experience often trumps skills because it is essential that the candidate be able to utilize those skills in context, applying both experience and critical thinking to work situations. Organizations often use training strategies that are built on instructional ...

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