It is surprising how many training solutions have no chance of success. The reason might surprise you. Although poor e-learning design is rampant, the most pervasive inhibitor to success may be the failure to scrutinize the training and performance context and take it fully into account.
The many factors that determine training and performance success include:
This chapter considers the importance of context. It starts by examining the prerequisites for success, then discusses the role of good design as the means to success.
Failed training programs can often be chalked up to a number of contextual conditions. The barrier can be an environment that inhibits desired performance. It can be poor training solutions developed without the essential participation of key individuals. And it can easily be a combination of both.
Costly failures may not be recognized for some time, of course. All who are responsible for getting training programs up and in operation revel at the achievement and announcement of the programs’ availability. ...