Chapter 3

Preparing for Implementation

IN THIS CHAPTER

Bullet Avoiding pitfalls when implementing Microsoft 365

Bullet Managing user identities with Azure Active Directory

Bullet Making your brand prominent with custom log-in pages

When it comes to successfully implementing a new technology like Microsoft 365 Business, there is no substitute for planning and preparation. Whether the user base is 10 or 10,000, without thoughtful planning, you will be setting yourself up for a lot of grief and, most likely, failure in your deployment.

One of the lessons I’ve learned from having been involved in numerous technical projects is that when end users participate in the implementation, the chances for a successful deployment are higher. When end users feel that they are part of the journey, they feel invested, which paves the way for better adoption of the technology. Your investment in Microsoft 365 Business is only as good as the end users adopting it. So why not make the most out of your technology dollars by rallying end users to champion its use?

Involving end users in your journey to a modern IT environment starts with clearly communicating the plan. You don’t need to have everyone approve the plan, ...

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