Microsoft 365 Fundamentals (MS-900)

Video description

Dive into the world of Microsoft 365 with this detailed course designed for IT professionals and business users. Start with an overview of cloud computing fundamentals, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). Learn how these services drive productivity in modern business environments.

Transition into exploring the specific capabilities of Microsoft 365, such as core productivity tools like Office 365, Windows 365, and collaborative platforms like Teams, SharePoint, and Yammer. Understand hybrid and flexible working solutions, endpoint management, and the benefits of a Zero Trust security model. Each module builds your understanding, enabling you to manage and optimize Microsoft 365 within your organization.

Progress into security and compliance features, covering identity and access management, threat protection, and data loss prevention. Gain detailed insights into Microsoft Defender, Secure Score, and compliance solutions to meet regulatory requirements and protect enterprise data. The course concludes with practical knowledge on licensing, service lifecycles, and support offerings, ensuring you have a comprehensive grasp of Microsoft 365's capabilities and benefits.

What you will learn

  • Master the fundamental concepts of cloud computing.
  • Utilize Microsoft 365 productivity tools effectively.
  • Implement security and compliance measures.
  • Navigate the Microsoft 365 admin centers.
  • Understand licensing and support frameworks.


This course is ideal for IT professionals, system administrators, and business users who want to gain a foundational understanding of Microsoft 365. Basic knowledge of cloud computing and Microsoft services is beneficial but not required.

About the Authors

ACI Learning: ACI Learning trains leaders in Cybersecurity, Audit, and Information Technology. Whether starting an IT career, mastering a profession, or developing a team, they provide essential support at every step.

Adam Gordon: Adam Gordon has 30+ years as an IT instructor in the private and public sectors. He holds more than 160 IT certifications. He has trained thousands of IT pros over the course of his career. He has over 160 professional and IT certifications.

Table of contents

  1. Chapter 1 : Types of Cloud Services Available
    1. Overview
    2. Microsoft SaaS, IaaS, PaaS Offerings
    3. Cloud-based Productivity Solutions
    4. Office 365 Microsoft 365 Windows 365
  2. Chapter 2 : Benefits Considerations for Using Cloud Services
    1. How and Why We Use the Cloud
    2. Hybrid Flexible Working Frontline Workers
  3. Chapter 3 : Productivity Solutions in Microsoft 365
    1. Core Productivity Teamwork Capabilities in M365
    2. Work Management Capabilities in M365
  4. Chapter 4 : Collaboration Solutions in Microsoft 365
    1. Collaboration Capabilities in M365
    2. Employee Experience Capabilities in Microsoft Viva
    3. Extend Microsoft Teams Using Collaborative Apps
    4. Collaboration Features in SharePoint OneDrive
    5. How Yammer Helps Communities Connect Grow
  5. Chapter 5 : Endpoint Management Deployment in Microsoft 365
    1. Endpoint Management Capabilities of M365
    2. Windows 365 vs Azure Virtual Desktop (AVD)
    3. Deployment Release Models for Windows-as-a-Service (WaaS)
    4. Deployment Servicing Methods for M365 Apps
  6. Chapter 6 : Analytics Capabilities in Microsoft 365
    1. Viva Insights
    2. M365 Admin Center M365 User Portal
    3. M365 Admin Center Reports
  7. Chapter 7 : Zero-trust Security Principles for Microsoft 365
    1. The 5 Ws the H of Zero Trust
  8. Chapter 8 : Identity Access Management Solutions in Microsoft 365
    1. Identity Access Management Capabilities in M365
  9. Chapter 9 : Threat Protection Solutions in Microsoft 365
    1. Microsoft Defender
    2. Microsoft Secure Score
    3. What Are Threats How Does Microsoft Address Them?
  10. Chapter 10 : Trust, Privacy, Compliance Solutions in Microsoft 365
    1. Compliance Solutions in M365
    2. Service Trust Portal vs Compliance Manager
    3. Supporting Data Residency to Ensure Regulatory Compliance
    4. Data Loss Prevention (DLP) classification labels
    5. Insider Risk Management Solutions
    6. Auditing eDiscovery Solutions
    7. Microsoft Privacy Management
  11. Chapter 11 : Plan, Predict, Compare Pricing
    1. Microsoft Cloud Services Pricing Billing
  12. Chapter 12 : Licensing Options Available in Microsoft 365
    1. M365 Licensing
  13. Chapter 13 : Describe the Microsoft 365 Service Lifecycle
    1. The M365 Service Lifecycle
  14. Chapter 14 : Support Offerings for Microsoft 365 Services
    1. Understand Support Offerings for M365 Services

Product information

  • Title: Microsoft 365 Fundamentals (MS-900)
  • Author(s): ACI Learning, Adam Gordon
  • Release date: May 2024
  • Publisher(s): Packt Publishing
  • ISBN: 9781836200413