Monitoring
Monitoring is a critical part of all software solutions, but even more so with Middleware, Integration, and Service Orientation. These types of solutions inherently do not have a user interface so knowing 'what is happening' becomes critical. The ability to view data and transactions as they happen becomes important both from a technical, as well as from a business operations standpoint. No solution is complete without monitoring. I repeat that point, no solution is complete without monitoring capability. Monitoring can generally fall into two types: technical or platform, which would be covered by tools like SCOM and commonly referred to as tracking and business or solution monitoring.
Unfortunately most solutions don't have good monitoring ...
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