The overall design of your bot is the most important factor for your chatbot’s success. Your aim as a developer is to build chatbots, which will be used by users. Therefore, you will need to think about how you could add benefits for users when using your chatbot instead of any other web application or other solutions. To make your users actually use your chatbot, the bot needs to solve the user’s needs in the quickest and most importantly easiest way possible, compared to any other solution. An example would be the use case for booking a table in a ...
© Stephan Bisser 2021
S. BisserMicrosoft Conversational AI Platform for Developershttps://doi.org/10.1007/978-1-4842-6837-7_44. Design Principles of a Chatbot
Stephan Bisser1
(1)
Gratwein, Austria
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