© Stephan Bisser  2021
S. BisserMicrosoft Conversational AI Platform for Developershttps://doi.org/10.1007/978-1-4842-6837-7_8

8. Connecting a Chatbot with Channels

Stephan Bisser1  
(1)
Gratwein, Austria
 

The usually last step in a bot development life cycle is to connect a chatbot to the desired channels. This process basically enables you to let users start communicating with the bot using the channels you enable the bot in. As mentioned in earlier chapters, you should already know which channels you want to target when building your bot as not all channels act the same and support the same features. For instance, Microsoft Teams is capable of handling rich attachments like Adaptive Cards, whereas the Twilio channel is used for text messages. As ...

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