Chapter 15

Looking Under the Hood (Understanding the D365O Technology)

IN THIS CHAPTER

check Upgrading from Dynamics AX to Dynamics 365 for Finance and Operations (D365O)

check Understanding the advantages of the OData protocol for data integrations

check Customizing the user interface with the personalization toolbar

check Configuring the global address book

check Taking a look at HR hiring, onboarding, and mobile employee expense report processing

Upgrading from Dynamics AX to Dynamics 365 for Finance and Operations is not as simple as pushing a button; there’s lots to consider. A closer look can help reveal the key factors that could make or break a migration from on-premise Dynamics AX to SaaS D365O.

How you see data arranged by the user interface is not necessarily how data is organized in the database. Sometimes it’s helpful to understand what is going on under the hood, so to speak; for example, we’ll take a look at the global address book which affects how addresses are created, stored, synchronized ...

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