April 2014
Intermediate to advanced
1176 pages
30h 5m
English
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Dashboards
Dashboards enable the user to see more than one chart from different entities on a single page. In addition to adding charts (as discussed already in this chapter), you can add grids, IFRAMEs, and web resources to a dashboard.
Grids are representations of underlying CRM data (for example, Activities that relate to an Account or Leads that relate to a region), IFRAMEs are pass-through connections to other web pages (either externally or internally, or even self-referencing), and web resources are files that can be images, Silverlight applications, HTML pages, or script files.
The CRM system comes with 12 predefined system dashboards you can use as models:
Customer Service Operations Dashboard
Customer Service Performance Dashboard ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.