April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Server-Side Synchronization
Server-side synchronization eliminates the need for Microsoft Dynamics CRM for Outlook that existed with earlier versions of Microsoft Dynamics to manage and track emails from/to Outlook.
Microsoft Dynamics CRM integrates with Outlook using the Microsoft Dynamics CRM for Outlook client (the Outlook plug-in), but earlier versions of Microsoft Dynamics CRM usually required both an installed and configured email router (typically on a separate machine) and Outlook to be running (for it to send and receive emails). Use of server-side synchronization eliminates the need for the email router.
In addition, server-side synchronization now provides a level of integration with Exchange directly to allow for this functionality. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.