Microsoft® Dynamics CRM 2011 Administration Bible

Appendix A. Advanced Integration with SharePoint 2010

Written By: Curtis Hughes, www.asksharepoint.com

IN THIS APPENDIX

• Why integrate with SharePoint?

• Areas of integration

• Integration examples

• Resources

In this Appendix to the Microsoft Dynamics CRM 2011 Administrators Bible, SharePoint expert Curtis Hughes shares some of the powerful ways you can integrate Dynamics CRM with SharePoint 2010. Microsoft has raised the bar with the latest releases of these two platforms, and they naturally complement each other to deliver a versatile development platform.

Integrating with SharePoint

If you're ready to jump into the how of integrating CRM with SharePoint, then this Appendix is for you. I promise to delve into the how very shortly, showing two real-world examples of value that can be derived from integrating Dynamics CRM 2011 and SharePoint 2010. However, I believe the more important question with which to start is, "Why should you integrate with SharePoint?"

SharePoint 2010 is a large application with many facets to uncover. SharePoint covers the vast areas of: Sites, Communities, Content, Search, Insights, and Composites. Although I certainly won't have time to probe all of these areas, my goal for this Appendix is to get you and your team thinking about the abundance of integration points between Microsoft Dynamics CRM 2011 and SharePoint 2010. In addition, I hope that this Appendix will point you in the right direction with some practical examples of integration between these two platforms. ...