Preface

Microsoft Dynamics CRM 2016 Customization covers the structure and configuration and customization options available to a Dynamics CRM power user. The book takes the reader on a journey through the basics of the platform, then delves into the customization options available and finishes with a high level overview of various administrative options.

What this book covers

Chapter 1, Getting Started, walks you through an introduction of the platform, and guides you through setting up the trial environment used through the book. No prior knowledge of Dynamics CRM or other skills is assumed. Upon completion of this chapter, the reader will have a free trial sandbox environment valid for 30 days, as well as the client-side configuration for certain ...

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